Tourism Industry Studies
This course gives students planning a career in tourism an overview of the tourism industry today. It is designed to help students understand the roles played by the various sectors of the tourism industry.

Hotel Operations
This course will introduce students to the hotel and lodging industry and prepare them for employment in the industry. It focuses on detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship of the various departments.

Reservations Systems
Computerized reservation packages are an industry standard. This course familiarizes students with the terminology, codes and information required to reserve airline tickets, hotels and vehicles by creating electronic itineraries in an actual on-line simulator.

Advertising & Social Media
Students will receive an introduction to the fields of public relations and social media. Students are introduced to exciting and innovative public relations and social media campaign examples and will learn the theory and core concepts that they will need to succeed. Social media and public relations are evolving quickly and creating a level playing field for businesses of all sizes. We will also look at different elements of social media and how they can be used to market a business.

Event Coordination & Sponsorship
This course will examine the full event planning process and provide the tools and strategies to effectively organize, implement and monitor all the products, services and service providers that will bring an event to life.

Business Presentations
The ability to present ideas and concepts to a group in a professional, engaging and informative manner is the focus of this course. Beginning with brief presentations, students will build confidence and methods to successfully complete their final presentation.

Introduction to Business Ethics and Economics
This course is designed to introduce students to the basic concepts of business such as: economic systems, supply and demand, product and profit, business ethics, social responsibility and the Canadian economy. We analyze current events to determine their effect on business. Students will also gain an understanding of the different types of businesses and what is involved in opening and managing a business. Each student will be able to make an informed decision on the viability of opening a business.

Financial Accounting
An introduction to financial accounting beginning with the introduction of debit and credit applications and moving on to adjusting entries, cash control and the study and understanding of important GAAP
(Generally Accepted Accounting Principles).

Computerized Accounting – ACCPAC Simply Accounting
An in-depth study of one of the most popular small business accounting packages. Students will learn how to create new companies, create daily entries in all modules, print financial and managerial statements, import & export information and use the internet capabilities of ACCPAC Simply.

Keyboarding/Outlook
The Keyboarding portion of this course is designed to assist students in mastering the alphabet and numeric keyboard, speed and accuracy and formatting of letters and memos. The outlook portion of this course provides students with the skills, knowledge and confidence to utilize Microsoft Outlook. Students will learn to navigate the Outlook window, compose, reply and forward e-mail messages, add and delete attachments, flag messages, modify delivery options, create signatures, message settings and delivery options, organize, delete and print messages and contacts, create contact and distribution lists, create tasks and to-do lists and schedule appointments, meetings and events.

Microsoft Word
This course provides students with the skills and knowledge to utilize Microsoft Word. Students will learn to edit text, check spelling and grammar, print documents, work with document views, manage styles and utilize document themes, merge documents and data sources, insert quick parts in documents, utilize newsletter-style columns, work with comments and revisions, insert drawing objects and graphics, utilize smart art and insert headers and footers.

Microsoft Excel
This course provides students with the skills and knowledge to utilize Microsoft Excel. Students will learn to create a simple worksheet by entering labels and values, build a worksheet using copy and paste, fill and autofill, find/replace, column width and row height, hide columns and rows and copy cell formatting, insert and delete columns and rows, create formulas and use functions such as Average, Max, Sum, NOW, IF, Vlookup and Dfunction, filter databases using Auto Filter, Criteria and Extract, work with cell references including relative, absolute and mixed, format cells using number formats and changing alignment, use chart wizard to format, size, move, edit, save and print a chart, protect, save and print worksheets, charts and formulas.

Administration of Occupational Health and Safety Records
This program is designed to give students a general overview of the concepts behind safety in the workplace and the accounting for this program. Topics include historical background of occupational health and safety, workplace hazards and ergonomically planning a work space.

Business Law
This course is designed to give students a general overview of the Canadian legal system, international torts, negligence, contracts, agency, employment and collective bargaining.

Communications
This course develops basic language and communication skills. Business letters, reports and interpersonal skills are addressed as communication becomes increasingly important in the shrinking global marketplace.

Records Management
This course is designed to instruct students in the use and design of alphabetic, numeric and geographical filing systems.

Human Relations
In this course, students examine and explore the relationship between individual attitudes, behaviors and the community. They will investigate the topics of: individual needs, values, ethics, diversity, perceptions, group dynamics, communication and active listening.

Customer Service
This course provides students with the basic concepts and current trends in the customer service industry. Special areas of emphasis include the importance of providing excellent customer service, development of a customer service strategy, coping with challenging customers, customer retention and measuring customer satisfaction.

Career Skills
Students will learn to showcase the specific skills and qualifications they bring to any position and company and how to select the best people as references. They will receive tips on filling out job applications and will create and perfect a personal resume and cover letter. Students will also learn the best ways to evaluate a job offer and important advice for on the job success.

Courses and content may change to enhance program quality

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