Atlantic Business College

User Support Technicians

Online Courses.

User Support Technicians

Information

The User Support Technician program offers the opportunity to become a skilled member of the IT profession. As part of the diploma program, the student will learn how to effectively field phone and email requests from customers seeking guidance on technical problems, diagnose the problem and patiently walk the customer through the problem-solving process. The students will have the option to write a limited number of certification exams pending course outcomes.

Course Details:

A + Essentials – Hardware-I

Course code: UST101-I

Course Duration: 16 Weeks

Tuition Cost including Textbook & Shipping: $1427.00

Prerequisites: None

A + Essentials – Hardware-II

Course code: UST101-II

Course Duration: 16 Weeks

Tuition Cost including Textbook & Shipping: $1427.00

Prerequisites: 101-I

A+ Essentials – Operating System Software-I

Course code: UST102

Course Duration: 16 Weeks

Tuition Cost including Textbook & Shipping: $1427.00

Prerequisites: UST101-I, II

A+ Essentials – Operating System Software-II

Course code: UST102

Course Duration: 16 Weeks

Tuition Cost including Textbook & Shipping: $1427.00

Prerequisites: UST102-I

Introduction to Project Management -I

Course code: UST103-I

Course Duration: 9 Weeks

Tuition Cost including Textbook & Shipping: $837.00

Prerequisites: UST102-I, II

Introduction to Python Programming-I

Course code: UST104-I

Course Duration: 16 Weeks

Tuition Cost including Textbook & Shipping: $1427.00

Prerequisites: UST103-I,II

Introduction to Python Programming-II

Course code: UST104-II

Course Duration: 16 Weeks

Tuition Cost including Textbook & Shipping: $1427.00

Prerequisites: UST104-I

Security + Certification Preparation-I

Course code: UST105-I

Course Duration: 16 Weeks

Tuition Cost including Textbook & Shipping: $1427.00

Prerequisites: UST104-I,II

Technical Communications-I

Course code: UST106-I

Course Duration: 9 Weeks

Tuition Cost including Textbook & Shipping: $837.00

Prerequisites: UST105-I, II

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