User Support Technicians
Online Courses.
User Support Technicians
Information
The User Support Technician program offers the opportunity to become a skilled member of the IT profession. As part of the diploma program, the student will learn how to effectively field phone and email requests from customers seeking guidance on technical problems, diagnose the problem and patiently walk the customer through the problem-solving process. The students will have the option to write a limited number of certification exams pending course outcomes.
Course Details:
A + Essentials – Hardware-I
Course code: UST101-I
Course Duration: 16 Weeks
Tuition Cost including Textbook & Shipping: $1425.00
Prerequisites: None
A + Essentials – Hardware-II
Course code: UST101-II
Course Duration: 16 Weeks
Tuition Cost including Textbook & Shipping: $1425.00
Prerequisites: 101-I
A+ Essentials – Operating System Software-I
Course code: UST102
Course Duration: 16 Weeks
Tuition Cost including Textbook & Shipping: $1425.00
Prerequisites: UST101-I, II
A+ Essentials – Operating System Software-II
Course code: UST102
Course Duration: 16 Weeks
Tuition Cost including Textbook & Shipping: $1425.00
Prerequisites: UST102-I
Introduction to Project Management -I
Course code: UST103-I
Course Duration: 9 Weeks
Tuition Cost including Textbook & Shipping: $825.00
Prerequisites: UST102-I, II
Introduction to Python Programming-I
Course code: UST104-I
Course Duration: 16 Weeks
Tuition Cost including Textbook & Shipping: $1425.00
Prerequisites: UST103-I,II
Introduction to Python Programming-II
Course code: UST104-II
Course Duration: 16 Weeks
Tuition Cost including Textbook & Shipping: $1425.00
Prerequisites: UST104-I
Security + Certification Preparation-I
Course code: UST105-I
Course Duration: 16 Weeks
Tuition Cost including Textbook & Shipping: $1425.00
Prerequisites: UST104-I,II
Technical Communications-I
Course code: UST106-I
Course Duration: 9 Weeks
Tuition Cost including Textbook & Shipping: $825.00
Prerequisites: UST105-I, II
Student Loans
Financing your education through a Federal and Provincial student loan is a very affordable option. Below is the contact information for the various Federal and Provincial student loans. Please apply through your home province – one Provincial application will also apply you for a Federal loan, grant and bursary consideration.
National Student Loan Service Centre
Toll-free: 1-888-815-4514
Website: www.canlearn.ca
Nova Scotia Student Assistance
Toll-free: 1-800-565-8420
Phone: 902-424-8420
Website: www.studentloans.ednet.ns.ca
Newfoundland and Labrador Student Financial Assistance
Toll-free: 1-888-657-0800
Phone: 709-729-5849
Website: www.aesl.gov.nl.ca
Saskatchewan Student Financial Assistance
Toll-free: 1-800-597-8278
Phone: 306-787-5620
Website: www.saskatchewan.ca
Financial Aid for Nunavut Students
Toll-free: 1-877-860-0680
Website: https://gov.nu.ca
Alberta Student Financial Aid
Toll-free: 1-855-606-2096
Website: www.studentaid.alberta.ca
Manitoba Student Aid
Toll-free: 1-800-204-1685
Phone: 204-945-6321
Website: www.manitobastudentaid.ca
New Brunswick Student Financial Services
Toll-free: 1-800-667-5626
Website: www.studentaid.gnb.ca
Yukon Territory Student Financial Assistance
Toll free: 1-800-661-0408,ext 5929
Phone: 867-667-5929
Website: www.education.gov.yk.ca/
Northwest Territories Student Financial Assistance
Toll-free: 1-800-661-0793
Phone: 867-873-7190
Website: www.nwtsfa.gov.nt.ca
Ontario Student Assistance Program
Toll-free: 1-877-672-7411
Phone: 807-343-7260
Website: www.osap.gov.on.ca
Prince Edward Island Student Aid
Phone: 902-368-4640
Website: www.studentloan.pe.ca
British Columbia – StudentAidBC
Toll-free: 1-800-561-1818
Website: www.studentaidbc.ca
Student Loans
Financing your education through a Federal and Provincial student loan is a very affordable option. Below is the contact information for the various Federal and Provincial student loans. Please apply through your home province – one Provincial application will also apply you for a Federal loan, grant and bursary consideration.
National Student Loan Service Centre
Toll-free: 1-888-815-4514
Website: www.canlearn.ca
Nova Scotia Student Assistance
Toll-free: 1-800-565-8420
Phone: 902-424-8420
Website: www.studentloans.ednet.ns.ca
Newfoundland and Labrador Student Financial Assistance
Toll-free: 1-888-657-0800
Phone: 709-729-5849
Website: www.aesl.gov.nl.ca
Saskatchewan Student Financial Assistance
Toll-free: 1-800-597-8278
Phone: 306-787-5620
Website: www.saskatchewan.ca
Financial Aid for Nunavut Students
Toll-free: 1-877-860-0680
Website: https://gov.nu.ca
Alberta Student Financial Aid
Toll-free: 1-855-606-2096
Website: www.studentaid.alberta.ca
Manitoba Student Aid
Toll-free: 1-800-204-1685
Phone: 204-945-6321
Website: www.manitobastudentaid.ca
New Brunswick Student Financial Services
Toll-free: 1-800-667-5626
Website: www.studentaid.gnb.ca
Yukon Territory Student Financial Assistance
Toll free: 1-800-661-0408,ext 5929
Phone: 867-667-5929
Website: www.education.gov.yk.ca/
Northwest Territories Student Financial Assistance
Toll-free: 1-800-661-0793
Phone: 867-873-7190
Website: www.nwtsfa.gov.nt.ca
Ontario Student Assistance Program
Toll-free: 1-877-672-7411
Phone: 807-343-7260
Website: www.osap.gov.on.ca
Prince Edward Island Student Aid
Phone: 902-368-4640
Website: www.studentloan.pe.ca
British Columbia – StudentAidBC
Toll-free: 1-800-561-1818
Website: www.studentaidbc.ca